Terms of Service

You must be 18 or older to create an account, upload photos or buy from us. By using Ardezan you agree to these terms and to our Privacy policy.

Keep your login details private; you’re responsible for what happens under your account. Tell us straight away if you think someone else has used it.

You can upload photos of yourself, and of people you shop for. By uploading a photo you confirm that:

• the person in it is 18 or older;
• if it isn’t you, they have agreed to you using their photo and measurements with Ardezan, and can ask you — or us — to remove them;
• you have the right to use the photo.

You keep ownership of your photos. You let us store and process them — including with our AI provider — only to provide the service to you. You can delete them at any time in My Wardrobe.

Try-on images are generated by AI to help you picture a look. They’re approximations: real garments can differ in colour, drape, texture and fit. Size recommendations and measurements estimated from a photo are suggestions — please check them with a tape measure before relying on them.

Made-to-order pieces are cut from the measurements you give us, so you’re responsible for their accuracy. Our sizing guides explain how to take them.

AI try-ons have limits, for example a number of tries per piece and pieces per week, which are shown in My Wardrobe. Accounts without membership and visitors without an account get smaller allowances. We may change allowances, and limit or suspend access to stop abuse.

• Price and renewal. Membership costs $10 a month (plus any tax shown at checkout) and renews automatically every month until you cancel. Your card is charged at the start of each monthly period.
• What’s included. Larger try-on allowances, more people on your account, and My Closet. Current allowances are shown in My Wardrobe. We may improve or change what’s included; if a change takes something significant away, we’ll tell you first.
• Cancelling. Cancel any time from My Wardrobe → Membership → Manage, or by emailing us. Cancellation takes effect at the end of the period you’ve paid for, and you keep the benefits until then. We don’t refund part-used months, except where the law requires it.
• Price changes. We’ll email you at least 30 days before a price change takes effect, so you can cancel first.
• Failed payments. If a renewal payment fails, we’ll keep your benefits for a few days while the payment is retried, then end the membership if it still fails.
• When membership ends. Nothing is deleted. People above the free limit are paused until you rejoin, and pieces already in My Closet stay visible, but you can’t add new ones.

Prices and availability can change until you place an order. A contract between us forms when we confirm your order after payment succeeds. If an item turns out to be unavailable, or there’s an obvious pricing error or suspected fraud, we may cancel the order and refund you in full. Payments are processed by Stripe.

• These pieces are made for one person, from their measurements. We start making them once we have the measurements we need — if any are missing, we’ll email you a link to send them.
• You can change the measurements until the order ships, but changes after we’ve started cutting may delay it.
• Delivery dates shown before you buy are estimates. They include the time to make the piece and to ship it.
• Because they’re made to measure, these pieces can’t be returned for a change of mind. If one arrives faulty, or isn’t made to the measurements you gave us, tell us within 30 days of delivery and we’ll alter it, remake it, or refund you.
• Design Me renders are AI previews of the idea. The finished piece is handmade, so details such as print placement and fabric pattern will vary.

Ready-to-wear pieces can be returned as described on our returns page. Nothing in these terms affects rights you have under the law where you live.

Please don’t:

• upload photos of anyone under 18, or of anyone without their agreement;
• upload sexual, violent, hateful or otherwise unlawful images;
• try to get around try-on limits — for example with multiple accounts or automated requests — or otherwise overload or attack the service;
• use the service to copy our catalogue, designs or content.

We may remove content and suspend or close accounts that break these rules.

The site, its designs, product photos and text belong to Ardezan or our licensors. You can use AI previews of yourself and the people on your account for personal, non-commercial purposes, such as sharing them with friends.

We provide the service with reasonable care, but AI features are provided “as is” and may sometimes be unavailable or inaccurate. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. Nothing here limits liability that can’t be limited by law.

You can ask us to close your account at any time by emailing support@ardezan.com. Cancel any membership first so you aren’t charged again. We may close accounts that break these terms; if we do, we’ll refund any membership time you’ve paid for and not used.

We may update these terms as the service changes. We’ll email account holders about significant changes before they take effect. If you don’t agree, you can cancel your membership or close your account. The date at the top shows the current version.

Questions about these terms: support@ardezan.com.